We want you to be thrilled with every purchase. If an item is defective, damaged, or not as described, return it within 30 days with proof of purchase for a full refund or replacement—we’ll even cover return shipping. For wrong items we sent, we’ll fix it fast at no cost to you.
Change-of-mind returns are not accepted to keep prices fair for everyone, but custom orders are non-returnable unless faulty. Contact us at cindywickham@zoho.com to start any eligible return.